Live rolePosted 8 June 2026Find an Apprenticeship
Customer Service Apprentice
D
DHL INTERNATIONAL (UK) LIMITED
Cargo West, East Midlands Airport, Castle Donington, Derby, DE74 2TRApprenticeship
Role overview
About this role
The Customer Service department is responsible for handling the vast majority of contacts between DHL and customers on a daily basis. The main role purpose is logging customer’s bookings, maximising the booking conversion and increasing sales of value-added services within the product offering and tracking customer’s shipments.
Company
DHL INTERNATIONAL (UK) LIMITED
DHL INTERNATIONAL (UK) LIMITED appears to be hiring for business or operations work where organisation, communication, analysis, and delivery are likely to matter.
BusinessOperationsCommercialProject work
Quick actions
Role insight
Preparing for DHL INTERNATIONAL (UK) LIMITED
Useful evidence includes coordinating tasks, solving practical problems, working with data, supporting customers, or improving a process.
- Use examples where you organised people, information, or deadlines.
- Connect your answer to measurable outcomes such as time saved, errors reduced, or service improved.
- Show that you can communicate clearly with different teams.
