Live rolePosted 6 April 2026Find an Apprenticeship
Customer Experience Specialist Apprentice
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Mercedes-Benz of Oxford
1 Langford Lane, Kidlington, OX5 1HTApprenticeship
Role overview
About this role
As a Customer Experience Specialist Service Advisor Apprentice, you will develop first-class customer service skills, including understanding customer and business needs, critically evaluating service levels, and implementing changes to improve the customer journey using appropriate resources and technology.
Company
Mercedes-Benz of Oxford
Mercedes-Benz of Oxford hires students into technology-focused teams where software, data, infrastructure, product thinking, reliability, and user impact often matter.
TechnologySoftwareDataProduct
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Role insight
Preparing for Mercedes-Benz of Oxford
Good preparation includes project evidence, curiosity, debugging examples, teamwork, and being able to explain technical choices clearly.
- Talk through one project in terms of problem, trade-offs, result, and what you would improve.
- Be ready to explain code or data decisions without jargon.
- Connect technical work to users, reliability, security, or business value.
