Live rolePosted 23 April 2026Find an Apprenticeship
Apprentice Customer Service Advisor
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East Midlands Housing and Regeneration Ltd
Memorial House, Whitwick Business Park, Coalville, LE67 4JPApprenticeship
Role overview
About this role
To deliver front line customer services effectively over all our multimedia channels. These include telephone, e-mail, web, text phone and SMS.
To employ a high standard of customer care in all customer contacts, internal and external.
To provide administrative support as required.
Company
East Midlands Housing and Regeneration Ltd
East Midlands Housing and Regeneration Ltd works in health, science, or research-led environments where quality, evidence, compliance, teamwork, and patient or customer outcomes can be central.
HealthcareScienceResearchOperations
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Role insight
Preparing for East Midlands Housing and Regeneration Ltd
Good applications show scientific curiosity, accuracy, care with processes, ethical awareness, and the ability to learn technical material.
- Use examples involving careful analysis, lab work, research, data, or process control.
- Show how you manage detail without losing sight of real-world impact.
- Mention collaboration and communication with non-specialists where possible.
