Live rolePosted 8 May 2026Find an Apprenticeship
Customer Support Technician Apprentice - Leeds
B
BT GROUP PLC
1 Sovereign Street, Leeds, LS1 4BTApprenticeship
Role overview
About this role
Our Support Technicians look after service in the Field – this means working on-site with our diverse range of customers, from small local business right up to large FTSE 100 corporate organisations – no two days are the same!
Company
BT GROUP PLC
BT Group hires students into technology-focused teams where software, data, infrastructure, product thinking, reliability, and user impact often matter.
TechnologySoftwareDataProduct
Quick actions
Company insight
Applying to BT Group
Good preparation includes project evidence, curiosity, debugging examples, teamwork, and being able to explain technical choices clearly.
- Talk through one project in terms of problem, trade-offs, result, and what you would improve.
- Be ready to explain code or data decisions without jargon.
- Connect technical work to users, reliability, security, or business value.
