Live rolePosted 8 May 2026Find an Apprenticeship
1st Line Service Desk Agent Apprenticeship Programme
A
ATOS IT SERVICES UK LIMITED
3300 Solihull Park Way, Birmingham Business Park, Birmingham, B37 7YQApprenticeship
Role overview
About this role
We are building a team to provide IT Support & Services to one of our critical public sector clients.
You will be the "face" (and voice) of Atos for our clients. You will be the first point of contact for users experiencing technical issues, helping to resolve them quickly and efficiently.
Company
ATOS IT SERVICES UK LIMITED
ATOS IT SERVICES UK LIMITED hires students into technology-focused teams where software, data, infrastructure, product thinking, reliability, and user impact often matter.
TechnologySoftwareDataProduct
Quick actions
Role insight
Preparing for ATOS IT SERVICES UK LIMITED
Good preparation includes project evidence, curiosity, debugging examples, teamwork, and being able to explain technical choices clearly.
- Talk through one project in terms of problem, trade-offs, result, and what you would improve.
- Be ready to explain code or data decisions without jargon.
- Connect technical work to users, reliability, security, or business value.
