Live rolePosted 15 May 2026Find an Apprenticeship
Customer Service Apprentice - Housing (S2614)
R
Rochdale Metropolitan Borough Council
Number One Riverside, Smith Street, Rochdale, OL16 1XUApprenticeship
Role overview
About this role
Rochdale Housing solutions is a busy front-facing office providing face-to-face housing advice and support. We work with; Works & Skills team, DWP, United Utilities, Registered Housing Providers, Manchester Credit Union and a number of other partner agencies.
Company
Rochdale Metropolitan Borough Council
Rochdale Metropolitan Borough Council is a public-sector or mission-led employer where service delivery, fairness, evidence, accountability, and public impact are usually important.
Public sectorPolicyOperationsDigital
Quick actions
Role insight
Preparing for Rochdale Metropolitan Borough Council
Applications should show motivation for public value, clear written communication, judgement, teamwork, and evidence-based problem-solving.
- Use examples that show integrity, inclusion, and thoughtful judgement.
- Explain the impact of your work on people, services, or communities.
- Keep answers clear and evidence-led rather than overly corporate.
