New rolePosted 26 May 2026Find an Apprenticeship
IT - First Line Support Apprentice
P
PURE OFFICES LIMITED
The Blade, Abbey Square, Reading, RG1 3BEApprenticeship
Role overview
About this role
Do you have a genuine interest in IT? The First Line IT Support serves as the initial point of contact for internal users seeking assistance with IT issues. This role focusses on delivering fast, accurate, and customer‑centric support while ensuring issues are triaged effectively and resolved or escalated appropriately.
Company
PURE OFFICES LIMITED
PURE OFFICES LIMITED hires students into technology-focused teams where software, data, infrastructure, product thinking, reliability, and user impact often matter.
TechnologySoftwareDataProduct
Quick actions
Role insight
Preparing for PURE OFFICES LIMITED
Good preparation includes project evidence, curiosity, debugging examples, teamwork, and being able to explain technical choices clearly.
- Talk through one project in terms of problem, trade-offs, result, and what you would improve.
- Be ready to explain code or data decisions without jargon.
- Connect technical work to users, reliability, security, or business value.
